For more than two decades, GCS supported defense and civilian agencies through enterprise information technology, cybersecurity, cloud and legacy-system services, mission support, human capital, and operational services.
Selected examples show the range of federal environments, service areas, and operational needs supported by GCS.
GCS provided enterprise information technology services supporting users at every NASA Center. Services included service desk operations, systems administration, network support, desktop and mobile services, telecommunications, technology refresh, logistics, project coordination, and IT service management supporting daily agency operations and mission execution.
GCS supported enterprise modernization initiatives that improved collaboration, standardized business processes, and expanded cloud capabilities. Services included Microsoft 365 implementation, SharePoint modernization, Agile development support, governance, workflow automation, and knowledge management that improved information sharing and business operations.
GCS supported the sustainment and modernization of enterprise legacy systems used for federal payroll and human resources operations. Services included software engineering, mainframe development, database enhancements, application testing, defect resolution, systems integration, and implementation of statutory and regulatory changes while maintaining production operations.
GCS provided cybersecurity and enterprise information technology support for Navy organizations. Services included Risk Management Framework activities, cybersecurity compliance, vulnerability management, SharePoint administration, systems support, network administration, configuration management, lifecycle support, and operational-readiness activities.
GCS provided enterprise information technology and mission support services for Air Force organizations across multiple locations. Services included systems administration, network operations, collaboration technologies, audiovisual support, information assurance, logistics coordination, asset management, mobile-device support, service management, and operational support.
GCS provided human capital services supporting federal workforce requirements. Services included position classification, compensation support, staffing accountability, personnel administration, workforce coordination, records support, and related human resources activities performed in accordance with federal policies and procedures.
GCS provided administrative and operational support for retirement, debt management, and insurance processing functions serving federal employees. Services included case intake and processing, account research and reconciliation, records and document handling, workflow coordination, customer support, quality control, reporting, and support for high-volume transaction processing.
Across engagements, GCS applied structured management, quality, security, and customer-communication practices appropriate to each agency and mission environment.
Contact GCS to discuss applicable qualifications, customer references, and detailed past performance information.